2. Read the conversation and fill in the gaps with expressions from the box:
- Good morning. “Learn with us” college. (1) ……… ?
- Hello. (2) ……………… Mr Kuznetsov from the Language Department, (3) …….. ?
- Certainly. (4) ……………………….. I’ll (5) ………………… .
- Language Department. Maria Volkova speaking.
- Good morning. (6) …………………. Alexander Ivanov. Could I speak to Mikhail Kuznetsov, please?
- (7) ……………………. he is out of the office at the moment. Can I take a message?
- (8) …………………. . It’s about two-week French course at our school. We would like to know how many rooms you will need. (9) …………… ?
- (10) …………………. , and has he got your (11) ……………….. ?
- I think he has. (12) ……………………. , it’s 223 07 64, and this is Alexander Ivanov.
- Thank you Alexander. (13) …………………… as soon as possible.
- (14) ………………….. . Goodbye.
- Bye.
Anyway
Could I speak to
Could you ask him to call me back?
Hold on,
How can I help you
I’ll make sure Mikhail gets it
I’m afraid
Of course
please
put you through.
Thank you.
This is
Yes, please.
number

1 how can I help you?
2 Could I speak to....(3)please
4 hold on please 
5 put you through
6 This is
7 Im afraid
8 Yes, please
9 Could you ask him to call me back?
10 Of course  11 number
12
Anyway
13
I’ll make sure Mikhail gets it
14 Thank you

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